Refunds and Returns Policy for www.rachinetwork.com
Effective Date: March 5, 2024
1. Overview
Welcome to Rachi Network! We strive to provide you with high-quality digital products. However, we understand that there may be instances where you need to request a refund or return. This policy outlines the conditions and procedures for such requests.
2. Digital Products Eligible for Refund
a. Our refund policy covers digital products purchased directly from www.rachinetwork.com.
b. Please note that this policy does not cover purchases made through third-party platforms. In such cases, refer to the respective platform’s refund policy.
3. Refund Eligibility
a. You are eligible for a refund within 14 days from the date of purchase.
b. To be eligible, your request must be made within the specified timeframe, and the product must not have been downloaded, accessed, or used.
4. Initiating a Refund or Return
a. To initiate a refund or return, please contact us at info@rachinetwork.com within the eligible timeframe.
b. Provide your order number, the product name, and a brief explanation of the reason for the refund request.
5. Refund Processing
a. Once your request is received and approved, we will process the refund to the original payment method.
b. Refunds may take 14 business days to reflect in your account.
6. Non-Refundable Products
a. Some digital products may be non-refundable. This information will be clearly stated at the time of purchase.
7. Customer Support
a. For assistance or inquiries related to refunds and returns, please contact our customer support at info@rachinetwork.com
8. Product Issues or Errors
a. If you experience issues or errors with the digital product, please contact us immediately for assistance. We will make reasonable efforts to resolve the problem or provide a replacement.
9. Fees and Costs
a. There are no additional fees for processing refunds.
b. You are responsible for any costs associated with returning the product unless the return is due to an error on our part.
10. Contact Information
If you have any questions or concerns regarding our refunds and returns policy, please contact us at:
- Email: info@rachinetwork.com
- Sydney, NSW, Australia
Thank you for choosing Rachi Network. We value your satisfaction and are here to assist you with any issues you may encounter.